Support Packages

Hourly Support Package

Having problems with your already established WordPress site or just wanting to make some changes but don’t know how? This package gives you one hour of technical support time for answering questions, modifying themes, installing plugins and generally fixing any problems you may be having with your site. This service is charged at a hourly rate and any unused time can be used for up to 6 months after the initial purchase.

Examples of what this service can be used for:
- Theme advice, installations and modifications
- Plugin advice, installations and configurations
- WordPress and plugin updates
- Uploading images
- Configuring widgets
- Site backup
- And more, just email us to ask!

Price: $60 p/hr

Yearly Support Package

This package gives you 15 hours of technical support time to use within one year for answering questions, modifying themes, installing plugins and generally fixing any problems you may be having with your site.

Examples of what this service can be used for:
- Theme advice, installations and modifications
- Plugin advice, installations and configurations
- Updates
- Uploading images
- Configuring widgets
- And more, just email us to ask!

Price: $300 p/yr

Maintenance Package

Who is this service for?
This service is for those that don’t have the knowledge required for backing up and updating their WordPress site or don’t want to spend their valuable time updating the elements of their site.

What’s included in this this service?
• Full backup of your WordPress configuration files (plugins, themes, uploads) and database
• Update your site to the most current version of WordPress
• Updating any plugins with new releases available

What’s not included in this service?
• Any WordPress, plugin or theme installations
• Any ongoing maintenance of your site

What’s required for this service?
• Your FTP login details
• WordPress Administrator login details (either your own or create a new user account for us)

Price: $60